My name is Tim, I fix problems


The Wolf, Pulp Fiction

Work


2018 - today
Senior Product Design at SRF
Swiss Radio and Television Zürich
Responsible for SRF News and SRF Meteo

2011 - 2018
Phonak AG and Sonova AG

Roles @ Sonova / Phonak
2017 - now
UX Lead Digital Experience Team - Phonak
I manage and design the eSolution digital services across multiple touch-points and across multiple project teams within Sonova. Our services include web portals, native apps, desktop software for B2B, B2C, B2B2C as well as internal customers.

2014 - 16
UX Designer eTechnologies Team - Sonova
Sonova created a six person incubator team within the company to explore and trial new service solutions for the future hearing aid user. Together, we created an end to end consumer vision and customer journey for the connected client. Individual projects were developed for our retail partner (Boots Hearingcare UK) and trialed in the UK.

2011 - 14
Interaction Designer Software Solutions - Phonak
I was responsible for the continuous improvement of the Phonak Target Fitting Software which is used worldwide by audiologists to personalize hearing aids. The desktop software is essential in providing the optimal hearing aid performance, and Phonak Target is regarded as the benchmark software in the hearing aid industry I also created the first B2C mobile apps and iPad apps for the Phonak sales representatives.



2009 - 2010
Interface and Interaction Design lead for the Pegasus Software Project
Continuation of the Pegasus Project, and java based desktop software for an airplane catering company.

2007 - 2010
Research Assistant at the University of Arts Zurich, Physical Computing Lab
I created and maintained a platform to help students and research projects to create and develop multitouch applications on custom build hardware. (part time 50-80%)

2007-2010
Interaction Designer at Plasmadesign Zurich
I worked on various web, app, graphic design and interactive art installation projects. Some of our customers were FIFA, Valser Wasser, Grishuna, ETH, Cytosurge (ETH Spinoff), Swiss Museum of Transport , and Julius Bär.

2002-03
Web and Flash designer at 52nord, Berlin
I created and developed various websites in HTML and Flash.


Professional Training


2017
Interaction Design Course @ Cooper Interactive

2017

GDPR Privacy training

2016
UX 360 @ XDI Institute

2012 
Project Management Essentials
(Internal course from Sonova)

Conference attendance


2019
Beynond Tellerrand Berlin
2018

Interaction 18 in Lyon
2017
Interaction 17 in New York
2016 
Interaction 16 in Helsinki
2015
Interaction 15 in San Francisco
2014
Interaction 14 in Amsterdam
2013
Interaction 13 in Toronto
2011
UX Week in San Francisco

Studies


1997 - 98
Six month internship at Thormann& Goetsch in Berlin (Prepress department of a printing company)

1998 - 2003
Study of Print and Media Technology at TFH Berlin 

2004 - 2007
Study of Interaction Design at the Zurich University of the Arts

Interships


2000 - 01
Six month internship at Screenlight Interactive in Zurich as Web Publisher

2006
Six month Inernship at Plasmadesign in Zurich as Interaction Designer

Education


1979-80
Kindergarden in Hampsted, London

1982-86
Elementary School (Markusgrundschule Berlin, Steglitz)

1986-87
Lafayette Elementary School, San Francisco, USA

1987-88
Presidio Junior High School, San Francisco, USA

1988-96
John F. Kennedy School in Berlin Zehlendorf (Bilingual School)

1995
US-High School Diploma

1996
German High School Diploma (Abitur)

1996-97
Zivildienst
Alternative civilian service (Wenkebach Krankenhaus in Berlin-Tempelhof)

using allyou.net